Team Lead Technical Services, Alzenau
Core
Lead the Technical Service Germany team, overseeing the assembly, configuration, and quality assurance of High-End PC systems and storage media.
Role type
Senior Team Lead, Technical Services & Production
Builds
High-End PC systems, custom-configured computers, and storage media solutions
Domain
IT Hardware Distribution & Manufacturing
Required skills
Lean Management, Process Optimization, Team Leadership, Capacity Planning, Quality Assurance, PC Assembly, Microsoft Imaging, 2nd/3rd-Level Support
Preferred skills
Experience with water-cooled PC systems, Knowledge of IT Service Tools, Cross-functional Collaboration
Technologies
Microsoft Imaging Tools, IT Service Management Tools, High-End PC Hardware
Responsibilities
Lead, coach, and develop the assigned team; Plan and steer team and production capacities; Ensure operational processes and quality standards; Perform 2nd- and 3rd-level support; Optimize workflows based on Lean principles; Collaborate with Sales and Product Management.
Seniority
Senior, hands-on IC with leadership responsibilities