Flex Associate Technician W2
Core
Configure hardware, deploy images, customize software, troubleshoot system hardware, and perform quality control inspections for desktops, laptops, mobile devices, and servers.
Role type
Associate Technician (W2)
Builds
IT infrastructure and device fleets for enterprise clients
Domain
IT Operations / Hardware Support
Required skills
Hardware configuration, software deployment, system troubleshooting, Windows OS, vendor diagnostics, imaging software (Ghost, MDT, SCCM), LAN/WAN, basic scripting
Preferred skills
Automation using basic scripting techniques
Technologies
Windows, Ghost, MDT, SCCM, LAN, WAN
Responsibilities
Configure hardware including desktops, laptops, mobile devices, and servers; Deploy images and customize software based on work instructions; Identify and troubleshoot system hardware problems; Perform Quality Control inspections
Seniority
Entry-level to Mid-level