Mitarbeiter (m/w/d) für den Telefonservice der bundesweiten Rufnummer 116 117
Core
Support the nationwide 116 117 telephone service by handling appointment requests, coordinating ambulance dispatches, and managing data in the emergency call center information system.
Role type
Customer service representative (healthcare dispatch)
Builds
Appointment scheduling and emergency medical dispatch coordination
Domain
Healthcare / Emergency services
Deliverable
dashboards & analysis
Required skills
MS Office, data entry, telephone communication, shift work flexibility, independent work
Preferred skills
basic medical knowledge, customer service experience