Fachinformatiker (m/w/d) Schwerpunkt Support & Workplace
Core
First point of contact for employees regarding IT questions and technical challenges, analyzing and resolving 1st-level support issues remotely and on-site.
Role type
1st-level IT support specialist (Workplace & Systems)
Builds
Daily IT operations and workplace environment stability for employees
Domain
Maritime & Transport industry IT services
Required skills
Windows administration, Microsoft 365, Active Directory, Entra ID, hardware troubleshooting, remote support, user account management, SQL Server, Oracle, Jira Service Management, iOS device management
Preferred skills
Project participation, self-directed work, continuous learning
Technologies
Windows, Windows Server, Microsoft 365, Entra ID, Active Directory, Exchange, Teams, SharePoint, Remote Desktop Services, Oracle, Microsoft SQL Server, Jira Service Management, Confluence, TeamViewer, iOS, Cloud-Telefonie, Client-Hardware