Sachbearbeitung (w/m/d) Leistung nach dem SGB II
Core
Processing and deciding on passive social benefits under SGB II (Hartz IV) for job seekers, including complex cases and the Education and Participation Package.
Role type
Social benefits case worker (SGB II)
Builds
Monthly benefit payments and official decisions for unemployed individuals
Domain
Social welfare / Public administration
Deliverable
client delivery
Required skills
Case management, benefit calculation, legal decision-making, client counseling, conflict resolution, MS Office, specialized social welfare software (ALLEGRO, Verbis, STEP, ERP)
Responsibilities
Accepting and processing benefit applications, making decisions on passive SGB II benefits, counseling clients in person, handling appeals and objections, calculating benefit reductions, coordinating with third parties for priority claims