Serviceleiter PKW, Transporter & Nutzfahrzeuge (m/w/d) Mitglied der Geschäftsleitung
Core
Lead the after-sales service department for passenger cars, vans, and commercial vehicles as a member of the management board.
Role type
Senior management member (Service Department Lead)
Builds
After-sales service operations for Mercedes-Benz and other automotive brands
Domain
Automotive / After-Sales Service
Required skills
Leadership, strategic thinking, process optimization, financial management, stakeholder communication
Preferred skills
Experience with Mercedes-Benz, technical or commercial training
Technologies
None stated
Responsibilities
Lead the service department (technical, personnel, economic), motivate and develop staff, optimize service processes, ensure service quality and customer satisfaction, manage warranty and guarantee processes, participate in strategic management decisions
Seniority
Senior, management board member
