Garantiesachbearbeiter (m/w/d) im Autohaus Nissan
Core
Processing warranty claims and refunds for vehicle repairs at a Nissan dealership.
Role type
Warranty Claims Specialist
Builds
Warranty claim resolutions and refund processes for customers
Domain
Automotive / Warranty Administration
Deliverable
client delivery
Required skills
Automotive technician training, warranty knowledge, team collaboration, communication
Responsibilities
Independently examine and process warranty claims, Refund spare parts and workshop interventions within manufacturer guidelines, Process warranty and goodwill cases on time, Distinguish between warranty, statutory warranty, defect liability, and goodwill, Create and maintain processing guidelines and processes