IT-Supporter - Anwendungsbetreuung (m/w/d)
Hybrid
Core
Maintain and develop central business applications, providing 1st and 2nd level support and automating business processes.
Role type
Application Support Specialist
Builds
Central business applications and automated business processes
Domain
IT / Business Process Automation
Required skills
Application maintenance, troubleshooting, 1st and 2nd level support, process optimization, documentation, project participation
Preferred skills
First professional experience in a similar role
Technologies
Ticketing systems, hotlines
Responsibilities
Maintenance and troubleshooting of various business applications, 1st and 2nd level support on-site or remote, participation in IT solution development projects, digitizing and automating business processes, documenting IT solutions and processes
Seniority
Entry to Mid-level