Sachbearbeitung Garantie & Fakturierung (m/w/d)
Core
Process the timely and correct billing of workshop orders, handle warranty and goodwill claims, and manage damage settlement including insurance correspondence.
Role type
Administrative claims and billing specialist
Builds
Workshop order settlements, warranty/goodwill claims, and damage settlement processes
Domain
Automotive after-sales / warranty administration
Required skills
Commercial training, structured work, reliability, responsibility, stress tolerance, communication
Preferred skills
Teamwork, ability to maintain overview in high-volume situations
Responsibilities
Process workshop order billing, handle warranty and goodwill claims per manufacturer guidelines, manage damage settlement with insurance partners, verify external invoices, coordinate with Service and Workshop departments, resolve inquiries to ensure smooth process flow
