Order Manager (m/w/d)
Core
Manage the entire Order-to-Delivery process from order entry to final delivery, ensuring information flow and on-time delivery.
Role type
Order Manager
Builds
Reliable order fulfillment and supply chain efficiency
Domain
Logistics and Supply Chain
Required skills
Order-to-Delivery process management, ERP systems (SAP, Navision, MS Dynamics), stakeholder coordination, customer communication, shipping documentation, complaint handling, data analysis, inventory management, process optimization
Preferred skills
International shipping knowledge, English (verbal and written)
Technologies
SAP, Navision, MS Dynamics, MS Office
Responsibilities
Verify customer orders and resolve discrepancies, monitor delivery schedules and production capacities, coordinate internal departments and external partners, communicate order status and delivery times to customers, manage shipping processes and customs documents, handle complaints and damages, analyze order and delivery processes for reporting and forecasting, maintain customer and product master data, support logistics leadership with special projects
Seniority
Mid-level, hands-on IC
