Mitarbeiter Customer Service (m/w/d) Logistik – Ungarisch und Deutsch
Core
Central contact person for customers and business partners, ensuring smooth communication and successful execution of logistics processes.
Role type
Customer Service Representative (Logistics)
Builds
Logistics operations and customer service workflows
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Customer relationship management, Claims management, Shipment tracking, Data entry and reporting, MS Office, German (fluent), Hungarian (fluent)
Preferred skills
English, Commercial training in logistics or trade, Prior experience in customer service or logistics
Responsibilities
Manage a defined customer base nationally and internationally, Handle customer inquiries and claims management, Track shipments and communicate proactively on transport status and delivery dates, Collaborate closely with dispatch, warehouse, and other operational departments, Maintain customer and order data and create evaluations and reports