IT Manager - Service Management (m/w/d)
Core
Leading IT Service Management and Client Management teams, developing sustainable IT solutions, and steering complex IT projects.
Role type
Senior IT Manager (Service Management & Client Management)
Builds
IT service processes, client management solutions, and integrated IT projects
Domain
IT Service Management / Client Management
Required skills
IT Service Management, Client Management, ITIL, Project Management, Team Leadership
Preferred skills
Strategic planning, Solution development
Technologies
ITIL, Service Management tools (via careerplan.io/jobs/12633-7a284e9a_JB5209362-S-it-manager-service-management-mwd-at-dis-ag-office-management)
Responsibilities
Lead and develop the IT Service Management and Client Management teams; Plan and steer IT projects including rollouts and migrations; Develop and implement IT concepts for Client Management; Manage the Service Desk operations.
Seniority
Senior, hands-on IC with leadership