Sozialversicherungsfachangestellter Leistungsmanagement & Kundenkontakt (m/w/d)
Core
Advising insured persons on benefit questions and processes, processing applications and benefit cases in compliance with legal regulations.
Role type
Social Insurance Specialist (Performance Management & Customer Contact)
Builds
Benefit administration and customer service processes for insurance clients
Domain
Insurance / Social Security
Deliverable
client delivery
Required skills
Knowledge of benefit law, customer-oriented communication, data management, process improvement, independent work, organizational skills
Responsibilities
Consulting insured persons on benefit questions and processes, Processing applications and benefit cases, Communicating with customers, partners, and departments, Maintaining data and documentation, Participating in service-oriented process improvements