Work From Home - Customer Care Specialist
Core
Meet virtually with clients who have expressed interest in benefit options, understand their needs, and assist them through the enrollment process.
Role type
Customer Care Specialist (Enrollment & Guidance)
Builds
Client enrollment for benefit options
Domain
Insurance/Benefits
Deliverable
client delivery
Required skills
virtual meeting facilitation, personalized guidance, enrollment process management, customer service, relationship building
Preferred skills
previous customer service or sales experience
Responsibilities
Meet virtually with interested clients, understand client needs, assist with enrollment, build lasting client relationships
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