Vertriebsinnendienstmitarbeiter (m/w/d)
Core
Managing the order cycle from customer inquiry to fulfillment, actively following up on quotes, and serving as the primary contact for customers and colleagues.
Role type
Sales Operations Specialist
Builds
Order fulfillment processes and customer service interactions
Domain
Sales Operations / Customer Service
Deliverable
product features
Required skills
Order cycle management, quote follow-up, customer data management, ERP system proficiency, MS Office, strong communication skills, sales-oriented mindset
Preferred skills
Technical or commercial vocational training, experience in sales support
Responsibilities
Process customer inquiries to order fulfillment, actively follow up on quotes, serve as the main contact for customers and internal teams, maintain customer data, provide telephone support to existing customers
Seniority
Mid-level, hands-on IC