Teamleiter (m/w/d) in der telefonischen Sachbearbeitung - Direktvermittlung
Core
Leading a team in telephone-based accounts receivable management (Forderungsmanagement) for a banking/finance client.
Role type
Team Lead, Accounts Receivable (Telephone)
Builds
Efficient daily telephone operations and debt collection processes for a banking client.
Domain
Banking / Finance / Accounts Receivable
Required skills
Team leadership, telephone communication, process quality management, performance analysis, coaching
Preferred skills
Experience in accounts receivable management (Forderungsmanagement)
Responsibilities
Lead and coach a team in telephone-based accounts receivable, organize daily telephone operations, ensure process quality, analyze performance metrics, coordinate with internal interfaces.
Seniority
Mid-level, Team Lead