Assistant Manager, Receivables
Core
Lead daily receivables operations, manage a team to achieve recovery targets, and drive billing modernization and strategic projects.
Role type
Senior IC Assistant Manager, Receivables
Builds
Collection workflows, billing platforms, and settlement strategies
Domain
Financial services / Collections / Billing operations
Required skills
Team management, financial performance analysis, vendor relationship management, compliance monitoring, strategic project leadership, complex negotiation, change management, process improvement, data analytics, legal procedure knowledge
Preferred skills
Paralegal certification, insurance product knowledge, experience with Majesco/At Work/CollectOne systems, data analytics tool proficiency (Power BI, Excel), MBA or MS degree
Technologies
Majesco, At Work, CollectOne, Power BI, Excel
Responsibilities
Establish priorities and coordinate with strategic partners to meet SLAs; manage team development, performance reviews, and retention; drive recovery rate targets and reduce charge-offs; lead billing modernization and platform conversions; monitor compliance and quality controls; negotiate complex settlement decisions and advise on legal direction; model adoption of generative AI and emerging technologies; travel to attend trials and mediations as needed (via careerplan.io/jobs/618519521236-assistant-manager-receivables-at-libertymutual)
Seniority
Senior, hands-on IC with supervisory experience