Sachbearbeiter (w/m/d) Präsenteservice
Core
Managing domestic and international customer orders, calculating requests, and coordinating gift catalog marketing for a gourmet food retailer.
Role type
Customer service and order processing specialist
Builds
Gift catalogs, customer inquiries, and order fulfillment for gourmet food products
Domain
Retail / Gourmet Food
Deliverable
product features
Required skills
Customer relationship management, order processing, catalog design, new customer acquisition, inventory coordination, data management
Preferred skills
LS-Retail system experience, creative presentation skills
Responsibilities
Handling domestic and international customer inquiries, calculating and processing individual orders, acquiring new customers, coordinating procurement with central purchasing, managing customer databases, designing the gift catalog, and overseeing order fulfillment (picking, packaging, shipping)