Mitarbeiter in der Gruppenreservierung, m/w/d
Core
Handling group reservations for German PLAZA hotels via phone and email, managing bookings from inquiry to departure, and collaborating with Revenue to optimize occupancy.
Role type
Group reservations specialist
Builds
Hotel group bookings and occupancy optimization
Domain
Hospitality / Hotel Group Sales
Required skills
Group reservation management, phone communication, email communication, deposit management, market analysis, customer analysis
Preferred skills
Front office experience, Protel Air knowledge
Technologies
Protel Air
Responsibilities
Process group reservations by phone and email, manage booking lifecycle from inquiry to departure, collaborate with Revenue team to maximize occupancy, monitor options data and deposits, support Revenue and Sales teams with market and customer analysis
Seniority
Mid-level, experienced IC