IT-Mitarbeiter Digital Workplace & Support (m/w/d)
Core
Providing first and second-level IT support for digital workspaces, managing modern IT workstations, and executing technical projects for the Digital Workplace team.
Role type
IT Support Specialist (Digital Workplace)
Builds
Modern IT workstations and digital workplace services for employees
Domain
IT Support / Digital Workplace
Required skills
Microsoft 365 administration, Windows troubleshooting, IT support, hardware/software provisioning, onboarding/offboarding management, ticketing systems
Preferred skills
Entra ID, Intune, Exchange Online, Jira, IT Service Management tools
Technologies
Microsoft 365, Windows, Exchange Online, Intune, Entra ID, Jira
Responsibilities
Analyze and resolve technical issues for Windows workstations and peripherals; manage IT workstation setup and decommissioning; execute Digital Workplace technical projects; document support requests in Jira; escalate complex issues to specialized IT teams.
Seniority
Mid-level, hands-on IC