Customer Service Representative (m/w/d)
Core
Handling customer orders from entry to billing, coordinating between customers, planning, and warehouse operations, and managing inquiries, complaints, and escalations.
Role type
Customer Service Representative (Logistics)
Builds
End-to-end order fulfillment and logistics solutions for business customers
Domain
Logistics and Supply Chain
Required skills
Order management, customer communication, complaint handling, coordination, MS Office (Excel), structured work
Preferred skills
Experience in logistics or customer service, English language skills
Technologies
MS Office, Excel
Responsibilities
Process customer orders from entry to billing, act as contact person for business customers, coordinate between customers and internal departments, handle customer inquiries and escalations, monitor deadlines
Seniority
Entry-level to Mid-level
