Mitarbeiter/in Empfang und Administration (m/w/d)
Core
First point of contact for guests and staff, handling reception, check-in/out, and administrative support.
Role type
Receptionist and Administrative Assistant
Builds
Guest services and hotel operations
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest reception, phone handling, email management, document processing, check-in/out procedures, booking consultation, appointment coordination, office supply organization
Preferred skills
Hotel industry experience, Hotel software (Hotline) experience, PC skills
Responsibilities
Greet and assist guests, handle incoming calls, manage email correspondence, process and file documents, perform check-in and check-out duties, advise guests on bookings and excursions, coordinate appointments, support general administrative tasks