Mitarbeiter Helpdesk m/w/d
Core
Providing phone and email support, onboarding, and product training for B2B customers of a cloud-based E-Recruiting platform.
Role type
Helpdesk support specialist
Builds
Customer support and onboarding for a recruiting software platform
Domain
SaaS / E-Recruiting
Deliverable
client delivery
Required skills
Phone and email communication, customer onboarding, product training, MS Office proficiency, internet affinity
Preferred skills
Commercial or commercial-technical training, cross-disciplinary entry
Technologies
MS Office
Responsibilities
Answering customer inquiries via phone and email, conducting customer onboarding, delivering product training sessions
Seniority
Entry-level to Mid-level