Service Line Head for Circularity Services (Electrification & Automation Customer Service) (f/m/d)
Core
Own the global Circularity Services line within Electrification & Automation Customer Service, covering spare parts, MV/LV retrofits, lifecycle extensions, and digitally enabled product services to extend asset lifecycles and increase availability.
Role type
Senior leadership head of a global service line
Builds
Scalable offerings for spare parts, retrofits, lifecycle extensions, and e-business models
Domain
Industrial electrification and automation services
Required skills
Strategic vision and portfolio leadership, P&L accountability, global matrix leadership, operational excellence and process transformation, commercial and pricing strategy, technical understanding of electrification and automation, executive communication
Preferred skills
Experience in lifecycle services, automation, and standardization of operating models
Technologies
None explicitly listed
Responsibilities
Define strategy and portfolio direction for circularity services, hold end-to-end P&L accountability, lead and develop regional Customer Service leaders, establish scalable operating models, drive profitable growth through automation and standardization, improve customer outcomes via asset availability and delivery reliability
Seniority
Senior, hands-on IC