Student (m/w/d) für den telefonischen Kundenservice im Bereich Forderungsmanagement in Duisburg...
Hybrid
Core
Telephone customer service specialist in debt collection, analyzing customers' financial situations and negotiating repayment solutions.
Role type
Junior customer service representative (debt collection)
Builds
Repayment plans and settlement solutions for customers with overdue accounts
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Telephone communication, financial analysis, negotiation, teamwork, decision-making
Responsibilities
Answering customer calls regarding debt collection, analyzing customers' financial situations, negotiating repayment solutions, collaborating with customers and representatives