Kaufmännischer Mitarbeiter im Forderungsmanagement Vollzeit/ Teilzeit in Münster - auch...
Hybrid
Core
You provide telephone-based financial counseling to customers in payment difficulties to help them regain financial overview and avoid debt collection.
Role type
Customer service representative (debt counseling)
Builds
Customer support solutions for TARGOBANK
Domain
Banking / Financial services
Deliverable
client delivery
Required skills
telephone communication, financial basics, empathy, customer relationship management
Responsibilities
Call customers in financial distress, explain financial options, prevent debt collection steps, support branch offices with inquiries