Service Manager Ladeinfrastruktu (m/w/d)
Core
Building and managing an international service team for charging infrastructure in European countries, overseeing service activities, and ensuring high service quality for existing and new customers.
Role type
Service Manager (Charging Infrastructure)
Builds
Charging infrastructure service operations and support
Domain
Automotive / Electric Mobility / Charging Infrastructure
Deliverable
client delivery
Required skills
Technical vocational training (Mechatronics, Electronics, Industrial Mechanics), Technical service experience, Customer service experience, Technical understanding of electrical systems, Process optimization, Training and coaching, Cross-functional collaboration
Preferred skills
State-certified technician qualification, Hands-on mentality, Travel readiness within Europe
Technologies
Charging infrastructure systems
Responsibilities
Build and develop an international service team in European countries, Coordinate service activities for charging infrastructure, Manage service orders from request to billing, Select and manage service partners in respective countries, Support internal and external service technicians, Organize troubleshooting and maintenance of charging equipment
Seniority
Mid-level, hands-on management