Mitarbeiter im Call Center (m/w/d)
Core
Telefonische und schriftliche Kundenbetreuung für Online-Shop-Anfragen, Bestellungen und Reklamationen.
Role type
Customer Service Representative
Builds
Online-Shop customer support
Domain
E-commerce
Deliverable
client delivery
Required skills
telephone communication, written communication, customer data management, computer literacy
Responsibilities
handling customer inquiries, processing orders, managing complaints, maintaining customer data