Mitarbeiter (m/w/d) im telefonischen technischen Support
On-site
Core
Handling customer inquiries via phone for IT support and technical customer service, specifically assisting with the health insurance app, website usage, and digital customer accounts.
Role type
Technical Support Specialist (Phone)
Builds
Customer support services for a health insurance client
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
Phone communication, MS Office, Technical troubleshooting, Customer account management
Preferred skills
Call center experience, Technical support experience
Responsibilities
Answering customer questions about health insurance products and benefits, Sending registration codes, Providing consultation on website and digital account usage, Assisting with technical difficulties related to the health insurance app