Mitarbeiter (m/w/d) im Kundenkontakt
Core
Providing telephone support and advice to health insurance customers regarding their services, products, and technical issues with the website or app.
Role type
Customer service representative (IT-adjacent)
Builds
Customer support for health insurance services
Domain
Health insurance / Customer service
Deliverable
client delivery
Required skills
Telephone communication, MS Office, basic IT knowledge, shift work adaptability
Responsibilities
Answering questions about health insurance services and products, assisting with technical issues on the website or app, sending registration codes