Mitarbeiter (m/w/d) im technischen Kundenservice
On-site
Core
Providing technical customer support and IT assistance for a health insurance company's app and website users.
Role type
Technical Customer Service Representative
Builds
Support for a health insurance company's digital products
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), MS Office, technical troubleshooting, customer communication
Responsibilities
Telephone support for technical inquiries, assisting with app and website usage, resolving simple application issues, sending registration codes, providing information on insurance products and benefits