CareerPlan

Mitarbeiter (m/w/d) im technischen Kundenservice

Frankfurt am Main, HESSENFull-time2026-11-13
On-site

Core

Providing technical customer support and IT assistance for a health insurance company's app and website users.

Role type

Technical Customer Service Representative

Builds

Support for a health insurance company's digital products

Domain

Health Insurance / IT Support

Deliverable

client delivery

Required skills

German (fluent), MS Office, technical troubleshooting, customer communication

Responsibilities

Telephone support for technical inquiries, assisting with app and website usage, resolving simple application issues, sending registration codes, providing information on insurance products and benefits