Quereinstieg IT Serviceberater (m/w/d)
Core
Providing telephone-based IT support to statutory health insurance companies, assisting with website/app usage, technical issues, and digital access.
Role type
Entry-level IT Service Advisor (Telephone Support)
Builds
Customer support interactions for health insurance digital services
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), MS Office, telephone communication, technical troubleshooting basics
Responsibilities
Answering technical customer inquiries via phone, assisting with website and mobile app navigation, processing requests for digital access and registration codes, providing product and service advice
Seniority
Entry-level
