IT Service Agent (m/w/d)
Core
Providing technical customer support via phone for a client's website and health insurance app, including login assistance and account registration.
Role type
IT Service Agent (Technical Customer Support)
Builds
Digital customer accounts and app access
Domain
Health Insurance / Digital Services
Deliverable
client delivery
Required skills
Phone communication, technical troubleshooting, account registration, MS Office
Preferred skills
Prior customer service or technical support experience, shift work flexibility