Mitarbeiter (m/w/d) im telefonischen Support
Core
Telefonische Betreuung und Beratung von Krankenkassenkunden sowie Unterstützung bei technischen Fragen zur Website oder App.
Role type
Customer support specialist (health insurance)
Builds
Customer support services for health insurance clients
Domain
Health insurance / Customer service
Deliverable
client delivery
Required skills
Telephone communication, problem-solving, customer contact, basic IT knowledge, MS Office
Responsibilities
Answer questions about health insurance benefits and products, assist with technical issues regarding the website or app, send registration codes