Quereinstieg IT Support Mitarbeiter (m/w/d) Telefonie
Core
Provide telephone support for technical questions regarding digital health insurance services, including online portal and app troubleshooting, registration processes, and general product inquiries.
Role type
Entry-level IT support specialist (telephony)
Builds
Customer support services for statutory health insurance providers
Domain
Health insurance / IT support
Deliverable
client delivery
Required skills
Telephone communication, online portal navigation, registration process handling, MS Office, German (fluent)
Preferred skills
Prior customer service or technical support experience, shift work availability