Quereinstieg Support Specialist (m/w/d) IT
On-site
Core
Providing technical customer support via phone for an insurance client, assisting with online portal usage, access issues, and registration codes.
Role type
Entry-level technical support specialist
Builds
Customer support services for insurance clients
Domain
Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), MS Office, technical support basics, customer service
Preferred skills
shift work availability
Responsibilities
Answering phone inquiries, guiding users through online portals and apps, resolving access and registration problems, sending registration codes, handling general customer questions about insurance benefits
Seniority
Entry-level
