Mitarbeiter (m/w/d) Telefonservice
Core
Telephonic support and consultation for health insurance customers, answering questions about benefits and products, and assisting with technical issues regarding the website or app.
Role type
Customer service representative (health insurance)
Builds
Customer support for health insurance products and digital platforms
Domain
Health insurance / Customer service
Deliverable
client delivery
Required skills
Communication, helpfulness, interest in technical topics, basic IT knowledge, MS Office proficiency
Responsibilities
Answering customer questions about health insurance benefits and products, assisting with technical issues on the website or app, sending registration codes, working shifts from 06:00 to 22:00 (mostly Mon-Fri)