IT Helpdesk Mitarbeiter (m/w/d)
Core
Providing telephone support to customers with technical difficulties regarding digital health insurance offers, including login assistance, registration support, and general inquiries about insurance services.
Role type
IT Helpdesk Specialist
Builds
Customer support services for digital health insurance platforms
Domain
Health Insurance / IT Support
Deliverable
client delivery
Required skills
German (fluent), MS Office, telephone support, customer service, registration handling, login troubleshooting
Responsibilities
Answering customer calls regarding technical issues, assisting with digital health insurance platform usage, handling registration and login problems, sending registration codes, addressing general inquiries about insurance benefits
Seniority
Entry-level
