IT-Support-Mitarbeiter (m/w/d) - hybrides Arbeiten - hybrides Arbeiten (Remote & Präsenz)
Core
Provide IT support and maintenance for a packaging company's systems, including hardware/software troubleshooting, user support, and database management.
Role type
IT Support Specialist
Builds
IT systems and user productivity tools for a packaging company
Domain
Manufacturing / Packaging
Required skills
IT support, hardware troubleshooting, software troubleshooting, database management, ticket system management, MS Office, Sage, quality management systems
Preferred skills
IT training, commercial training, first-hand IT support experience, knowledge of current software trends
Responsibilities
Receive and resolve IT issues via phone, email, or in person; analyze and troubleshoot hardware and software problems; maintain PCs and network cabinets; manage master data, databases, and documentation; maintain the ticket system; support small projects