Sachbearbeiter (m/w/d) Netzanschluss
Core
Process owner for customer inquiries regarding grid connection and power feed-in from decentralized generation plants (photovoltaic, biomass, water, and wind power), handling the process from initial request to contract creation.
Role type
Senior IC customer service specialist (energy grid)
Builds
Grid connection contracts and technical/regulatory solutions for customers and installers
Domain
Energy industry + regulatory compliance
Deliverable
client delivery
Required skills
Technical background (Master/Technician or Engineering degree), process ownership, customer communication, knowledge of energy regulations (EEG, KWKG, NAV, TAB), MS Office proficiency
Preferred skills
Knowledge of specific energy laws and standards, SAP application skills
Responsibilities
Process responsibility from customer inquiry to contract creation, advising customers and partners on technical, legal, and regulatory connection questions, explaining energy market relationships for feed-in via phone and writing, handling special cases and development tasks
Seniority
Mid-level, hands-on IC