Call Center Agent (m/w/d)
Hybrid
Core
Providing customer support via phone, correcting recorded data, and processing orders for a client in the Karlsruhe area.
Role type
Customer support agent (telephony)
Builds
Customer service interactions and data processing for a client
Domain
Customer support / Technical support
Deliverable
client delivery
Required skills
Telephone customer service, MS Office, Data correction and classification
Preferred skills
Commercial training or equivalent qualification
Responsibilities
Customer consultation regarding technical support, Correction and improvement of recorded data, Electronic assignment and classification of orders, Processing and resolution of inquiries