IT-Koordinator (m/w/d) in der Chemiebranche - hybrides Arbeiten (Remote & Präsenz)
Core
First & 2nd Level IT support and escalation point for a client in the chemical and technology industry, handling incidents, service requests, and on-site hardware/software installation.
Role type
IT Coordinator (2nd Level Support)
Builds
IT infrastructure and support services for a chemical/technology client
Domain
Chemical industry + IT infrastructure
Deliverable
client delivery
Required skills
2nd Level Support, System Administration, Network Administration, Windows OS, Incident Management, Change Management, Documentation, Vendor Management, Class B Driver's License, German (fluent), English (fluent)
Responsibilities
Serve as primary escalation point for major IT incidents, Install and configure hardware and software on-site, Handle incidents, service requests, and changes, Act as main contact for client IT and security inquiries, Participate in DE team meetings and relay IT communications, Manage internal standard IT tools and processes