IT Administrator 1st und 2nd Level (m/w/d)
Core
Providing internal user support and managing IT infrastructure for a digital law firm's Microsoft 365 and DATEV environments.
Role type
IT Support Administrator (1st & 2nd Level)
Builds
PC workstations, telephony systems, and peripheral devices for staff and clients
Domain
Legal services / Accounting / IT Infrastructure
Required skills
IT support, user support, software application support, Microsoft 365, hardware troubleshooting, software troubleshooting, PC setup, telephony configuration, peripheral device management
Preferred skills
DATEV experience
Technologies
Microsoft 365, DATEV
Responsibilities
Handle internal user support via ticketing system and phone, troubleshoot hardware and software issues, support staff and clients with digital solutions, set up and maintain PC workstations, telephony, and peripherals, coordinate with external IT service providers