First Level IT Supporter (m/w/d) Hochtechnologische Produktion
Core
First-line IT support for technical and application-specific issues in a high-tech production environment.
Role type
First Level IT Supporter
Builds
IT support services for end-users in production facilities
Domain
High-tech manufacturing / IT Operations
Deliverable
client delivery
Required skills
Hardware and software maintenance, Microsoft OS and Office suite proficiency, remote support tools, user consultation
Preferred skills
Self-service orientation, willingness to deepen IT knowledge
Technologies
Microsoft Windows, MS Office, Remote support tools
Responsibilities
Troubleshoot and resolve IT incidents on-site and remotely, provide user support for applications, install and configure hardware and software
Seniority
Entry-level