Sozialversicherungsfachangestellter Leistungsmanagement & Kundenkontakt (m/w/d)
Core
Advising insured individuals on benefit questions and processes, processing claims and benefit cases in compliance with legal regulations.
Role type
Social Insurance Specialist (Performance Management & Customer Contact)
Builds
Benefit claims and customer service processes for insurance clients
Domain
Insurance / Social Security
Deliverable
client delivery
Required skills
Social insurance law expertise, claim processing, customer communication, data management, process improvement
Preferred skills
None stated
Technologies
None stated
Responsibilities
Advise insured individuals on benefit questions and processes; Process applications and benefit cases under legal regulations; Communicate with customers, partners, and internal departments; Maintain data and documentation; Participate in service-oriented process improvements