Customer Service Mitarbeiter (m/w/d) in der Technikbranche
Core
Handling customer inquiries across multiple channels (chat, phone, email) and managing complaints for a technical industry client.
Role type
Customer Service Representative
Builds
Customer support solutions and communication flows
Domain
Technical industry / Customer Service
Deliverable
dashboards & analysis
Required skills
Multichannel communication, complaint management, solution development, end-to-end process management, internal stakeholder coordination, proactive customer outreach, MS Office proficiency
Preferred skills
English language skills