IT-Administrator Support (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First point of contact for all user hardware and software issues, managing IT support tickets and resolving or escalating incidents.
Role type
IT Administrator (Support & Management)
Builds
IT support processes and documentation
Domain
IT Infrastructure & Support
Deliverable
dashboards & analysis
Required skills
IT infrastructure knowledge, ticket system management, hardware/software troubleshooting, procurement process management, contract management, Microsoft Office administration, mobile device administration
Preferred skills
Experience with insurance software, multi-year IT support experience
Technologies
Jira, Microsoft Office, Smartphones, Tablets
