Customer Service Agent Inbound (m/w/d) - Quereinsteiger willkommen!
Core
Inbound customer service agent providing telephone support and advice to statutory health insurance customers regarding their benefits, products, and technical issues with the client's website or app.
Role type
Inbound Customer Service Agent
Builds
Customer support for a statutory health insurance service provider
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Fluent German (spoken and written), MS Office proficiency, telephone communication skills
Preferred skills
Prior call center or customer contact experience
Responsibilities
Answering questions about health insurance benefits and products, assisting with technical issues on the website or app, sending registration codes
Seniority
Entry-level (career changer welcome)