Mitarbeiter (m/w/d) im IT-Onsite-Support - hybrides Arbeiten (Remote & Präsenz)
Core
Onsite IT support technician providing 1st and 2nd-level support, hardware/software installation, and repairs for clients in Frankfurt.
Role type
Onsite IT support technician
Builds
Hardware and software installations, device repairs, and ITSM process documentation
Domain
IT services / Enterprise IT
Deliverable
physical/clinical work
Required skills
Onsite troubleshooting, hardware repair, software installation, ticket management, ITIL process knowledge, customer communication
Preferred skills
Industrial client environment experience, proactive problem solving
Technologies
PCs, printers, smartphones, tablets, ticketing systems
Responsibilities
Handle 1st and 2nd-level onsite support tickets, perform hardware and software installations, manage device repairs and data transfer, communicate with hardware manufacturers, document ITSM processes
Seniority
Mid-level, hands-on IC
