IT-Onsite-Support Mitarbeiter (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Onsite IT support expert providing 1st and 2nd level support, hardware/software repairs, and device management for clients.
Role type
Onsite IT Support Technician
Builds
Repairs and installations of hardware and software, data migration for PCs, printers, and other devices
Domain
IT Services / Hardware Support
Deliverable
physical/clinical work
Required skills
Hardware repair, software installation, data migration, ticket system management, client communication, ITIL process documentation
Preferred skills
System integration training, communication electronics training, onsite technician experience, large client environment experience
Technologies
PCs, printers, tablets, smartphones, ticketing systems
Responsibilities
Handle 1st and 2nd level support requests on-site, perform hardware and software repairs, conduct data migration, communicate with hardware manufacturers for claims, document ITSM processes
Seniority
Entry to Mid-level, hands-on IC